Happy Paws 808 GROOMING Policy
HOW OFTEN SHOULD MY PET BE GROOMED?
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Fluffy cut ……………... 4 to 6 weeks
Short (Not shaved) ……………. 6 to 8 weeks
Shaved ………………. 8 weeks or longer
Too long and the interval between grooming increase the probability of matting which adds a risk of injury & discomfort for your pet.
FLEAS
Due to the nature of our business, there is always a chance your pet may come into contact with fleas. We do not accept pets with fleas; however, it is possible that they could be missed at check-in.
Please ensure your pet is protected by administering a monthly preventative from your vet.
The Salon will not accept liability for your pet contracting fleas during their stay. If your pet happens to bring fleas into the shop, we will do our best to contact you first. If no answer, we will go ahead and treat your pet, there will be a flea treatment fee added to your grooming price.
THANK YOU FOR YOUR COOPERATION
ADDITIONAL CHARGES
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Our prices are based on 6-8 week maintenance grooms.
Any groom over 9 weeks will be subject to additional charges.
Any groom over 16 weeks will be subject to a New Client price increase.
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EXTRA CHARGES WILL BE ADDED FOR:
BUT NOT LIMITED TO
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Dematting
Filth / Mud
In N' Out grooms
Early drop-offs and Late pick-ups
SALON POLICY
DROP OFF
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Please be on time for your appointment as our schedule is disrupted when a client is late. We reserve the right to re-book appointments if someone is 15 minutes late.
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We appreciate a courtesy call if you are unable to keep your appointment which allows us to rebook that time. We give reminder calls the night before your appointment to help avoid this issue.
PICK UP
Please pick up your pet promptly at the time given to you. Pets that are not picked up within 30min of that time will be subject to a fee.
Please call to let us know if a problem occurs and we will work with you.
